Refund & Exchange policy

Kindly read below our refund and exchange policy to understand the applicable conditions and correct procedures:                                                                                                                  

  • You can open the package while the courier is at your doorstep. You are allowed to try on the product before accepting it.

  • If the size isn’t right, the item is incorrect, or it doesn’t suit your style or preference, you may kindly refuse the order at the time of delivery.

  • Once the courier leaves, Returns and Exchanges are not Accepted. 

  • Please note that during a sale, items purchased at a discounted price are not eligible for refund.

  • Contact Us: For inquiries regarding our refund and exchange policy or any other concerns, please reach out to us at info@ladamme.com. We're here to assist you.

NOTE : You are responsible for covering the shipping costs associated with returning or exchanging your item, as shipping costs are non-refundable.