Refund & Exchange policy
Kindly read below our refund and exchange policy to understand the applicable conditions and correct procedures:
You can open the package while the courier is at your doorstep. You are allowed to try on the product before accepting it.
If the size isn’t right, the item is incorrect, or it doesn’t suit your style or preference, you may kindly refuse the order at the time of delivery.
Once the courier leaves, Returns and Exchanges are not Accepted.
Please note that during a sale, items purchased at a discounted price are not eligible for refund.
Contact Us: For inquiries regarding our refund and exchange policy or any other concerns, please reach out to us at info@ladamme.com. We're here to assist you.
NOTE : You are responsible for covering the shipping costs associated with returning or exchanging your item, as shipping costs are non-refundable.