Refund & Exchange policy

Kindly read below our refund and exchange policy to understand the applicable conditions and correct procedures:                                                                                                                  

  • opening the package while the courier is at your doorstep is not allowed.

  • Exchange is available for size issues.

  • Refunds are accepted in cases of manufacturing defects or if you receive an incorrect item.

  • Please note that during a sale, items purchased at a discounted price are not eligible for refund.

  • Contact Us: For inquiries regarding our refund and exchange policy or any other concerns, please reach out to us at info@ladamme.com. We're here to assist you.

NOTE : You are responsible for covering the shipping costs associated with returning or exchanging your item, as shipping costs are non-refundable.